Onboarding process

Onboarding process 

 

Our onboarding process is split into 2 parts: registration and online assessment.

1. The registration has three sections which you will have to fill in right after you have signed up: 

• Account settings (personal details)
• Testing settings (experience, availability, languages) 
• The hardware & software you can use to test

As a first step, please make sure that you are adding your FULL name to your profile with Latin characters. In order to be able to process future payments for your work with us, we need this information to be accurate. Unfortunately, we can't confirm your account until your name is clarified.

Since most of our projects have very specific requirements, we’ll need more info in order to send you targeted test invitations. Having all the above data will help us avoid spamming you with test invites which are irrelevant for you. 

It is highly recommended to keep your profile up to date in a constant manner. The most important sections you have to keep an eye on are:

• 🌎 Location/country – please update this section even when you are traveling and wish to work on our projects. Testing an app from a different country than the one specified in your profile will invalidate your test results automatically. 
• 📱 Device list – many of our projects have to be run on specific devices, platforms, or OS versions. Don’t let these testing opportunities pass you by because of outdated information!
• 💬 Languages – localization tests are not uncommon at Tester Work so make sure to let us know what the proficiency level of every language you speak.

2. Online assessment

The second step of the registration process consists of a short test to confirm your basic QA testing knowledge, as well as the quality of your written English.

Don’t let it get you down if you can’t pass the test for the first time, as every applicant has two attempts to finish it successfully. 

Assessment advice: before you start answering questions, you will be presented with the notions page. It is imperative to read the page thoroughly since this will help you answer the assessment questions.

Once you have passed the assessment, you will become one of our verified testers and we’ll send you a welcome email with important information and instructions about how to access our bug tracker.

After that, you’ll start receiving test invitations based on your profile data, so get in the habit of checking emails daily and applying to new projects!

The whole registration process shouldn’t take more than 15-25 minutes (this varies from person to person). If you don’t want to complete all the onboarding steps at once, you can save your progress and get back to it when you’re ready.

Additional note: if you failed the test both times, you can try to register again after 12 months. Duplicate accounts will be deleted in this period.

About profile optimization

Due to the high demand for projects with very specific requirements, we created a form through which additional data can be added to your profile (IAPs, what mobile carrier you use, your availability for different testing types, and so on).

Even though the completion of this form is optional, it is highly recommended to fill it out to increase the number of future test invitations.

When can a newly onboarded tester start testing?

You can start testing as soon as you have received an email about a new project. Read it carefully and open all the affiliated links to make sure that you have a complete understanding of the task.

Simply register for the test – however, make sure that you match the testing criteria first (you will find more details in the invitation email).

If you are a newly onboarded tester and have not heard from us for over a week, please send us a message on our Zendesk Support Center.

For further details you can also check our video about the Onboarding Process!