Frequently Asked Questions
Onboarding
Testing
- What should I do after I finished testing?
- How does moderation work for Test Cases on Tester Work?
- I see an ‘Untrusted Enterprise Developer’ error when opening an app for an iOS Test Case. What should I do?
- What devices can I add for testing?
- How long is a test cycle?
- How many other testers are there on a test?
Ranking
- What is Tester Ranking?
- How do I access Tester Ranking?
- What are the key benefits of the ranking system?
- How can I increase my ranking?
- What ranking will I start at?
- How is my ranking calculated?
Tester Work Tracker
Bug Reporting
- Why are my bugs Out of Scope?
- How do I know if I can start reporting bugs?
- What do I do if I haven’t received the Test Spec?
- Where do I report bugs?
- How do I submit a bug report on the bug tracking system?
- Why are my bugs rejected?
Payment
- What are the supported payment methods?
- Do my earnings have tax deducted?
- How can I change my payment method?
- Why is there a payment threshold?
- Once a test ends how long does it take for me to receive payment?
- How much will I get paid for doing a test cycle?